Shipping & Delivery

Deltakon Sales ships precision test and measurement instruments from our Mentor, Ohio location. Many instruments can ship with ISO/IEC 17025 accredited calibration through Total Calibration Solutions when requested — allow additional time when calibration is included.

How shipping is confirmed

Orders placed on deltakon.com show product subtotal at checkout. Shipping and tax are confirmed by our team before payment (QuickBooks invoice or PO). You will receive a shipping method, cost, and estimated ship date before we charge or finalize the order.

Shipping cost is calculated from weight, destination, and method once your ship-to address is confirmed. We email the quote before you pay. There is no flat published shipping rate on the website.

Shipping methods

We typically ship via UPS and/or FedEx ground service within the continental United States. Expedited options (2-day, overnight) are available on request when stock and calibration schedule allow.

Lead times

In stock at Deltakon — Ships in 1–3 business days after order confirmation, plus carrier transit time to your destination.

Not in stock (factory / manufacturer direct) — Ships from the manufacturer to you. Timing varies by model and factory schedule; typically a few weeks. We confirm the estimate when we quote shipping.

Times start after we confirm payment method, ship-to address, and (if needed) configuration details such as pressure range or accessories. Weekends and holidays are excluded. Adding ISO/IEC 17025 calibration may extend the ship date; we include that in the confirmation we send before payment.

Destinations

Continental United States — Standard service available; cost quoted before payment.
Alaska, Hawaii, Puerto Rico — Available; shipping quoted for each order.
Canada — Available via UPS when arranged; duties, taxes, and brokerage are the buyer’s responsibility unless otherwise agreed.
Other international — Contact sales@deltakon.com or call (440) 354-9770. Export controls may apply to some instruments.

Damaged or lost shipments

Inspect packages on arrival. Report visible damage to the carrier immediately and notify us at sales@deltakon.com with photos and the order number. Claims for carrier damage or loss are handled with the carrier; we will help with documentation.

Questions

Deltakon Sales 7722 Metric Drive, Mentor, OH 44060 Phone: (440) 354-9770 · Email: sales@deltakon.com Monday – Friday, 8:00 am – 5:00 pm ET

Last updated Sep 20, 2026